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Shipping Policy for Wheel House Tire & Auto

​​​Effective Date: August 20, 2025

At Wheel House Tire & Auto, accessible from https://www.wheelhousetires.com, we are committed to providing a seamless purchasing experience for our customers. This Shipping Policy outlines the details regarding the shipping of tires, automotive parts, and other products ordered through our website.

 

1. Shipping Locations

We offer shipping to addresses within the United States. At this time, we do not ship to international destinations, P.O. boxes, or APO/FPO addresses. For in-store pickup or local delivery options in the Houston, Missouri area, please contact us directly.

 

2. Shipping Rates and Estimates

  • Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you finalize your purchase.

  • Estimated Delivery Times:

    • Standard Shipping: 3–7 business days, depending on your location.

    • Expedited Shipping: 1–3 business days, available for select products and destinations.

  • Delivery times are estimates and may vary due to factors such as product availability, carrier delays, or unforeseen circumstances. Orders are processed within 1–2 business days of purchase, excluding weekends and holidays.

 

3. Order Processing

  • Orders are typically processed within 1–2 business days of purchase confirmation.

  • You will receive a confirmation email with tracking information once your order has shipped. Please allow up to 24 hours for tracking details to update with the carrier.

 

4. Shipping Carriers

We partner with trusted carriers such as UPS, FedEx, and USPS to ensure reliable delivery. The carrier used will depend on your location and the nature of your order. You can view the selected carrier and tracking information in your shipping confirmation email.

 

5. Product Availability

Most products listed on our website are in stock and available for immediate shipping. However, certain tires or automotive parts may be special-order items with longer processing times. If an item is out of stock or delayed, we will notify you via email with an updated shipping timeline.

 

6. Damaged or Lost Shipments

  • Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery at info@wheelhousetires.com with photos of the damage and your order number. We will work with you to arrange a replacement or refund.

  • Lost Shipments: If your order does not arrive within the estimated delivery window, please contact us, and we will work with the carrier to locate your package or provide a resolution.

 

7. Returns and Exchanges

For information on returns or exchanges, please refer to our Returns Policy. All returns must comply with our return guidelines, and return shipping costs may apply unless the item was damaged or incorrect.

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8. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:

Wheel House Tire & Auto
Email: info@wheelhousetires.com
Address: 6722 Highway 63, Houston, Mo, 65483
Website: https://www.wheelhousetires.com

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9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or shipping processes. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

By placing an order with Wheel House Tire & Auto, you agree to the terms of this Shipping Policy.

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